Attendees Under the Age of 18- Must always be joined in the room by at least 1 Adult participant.
All ticket sales are final. We are unable to reschedule your game unless it qualifies under our inclement weather policy:
Inclement Weather- If Danbury Public Schools are closed due to inclement weather, we will also be closed. Games on these days will be completely refunded or rescheduled (customers choice.) If your game is on a weekend, we will be happy to reschedule your game or issue a refund if the weather is inclement. You must let us know at least 2 hours before your scheduled game time in order to qualify for either.
We will brief you on our House Rules upon your arrival. Each player is expected to adhere to these rules during the game. We will issue two warnings is a rule is broken. On the third warning, we will deduct one minute of game play. Further infractions will result in additional minutes taken from the game. For serious infractions (i.e. safety violations, or items broken due to forceful misuse) we reserve the right to cancel the game- no refunds will be issued.
LATE ARRIVALS POLICY
Please arrive 10-15 minutes before your scheduled game time. If you arrive 30+ minutes early, the doors may be locked. Do not panic- we will be happy to sign you in 15 minutes before your game.
If you think that you’ll be arriving late, please give us a call. Our telephone number is (203) 616-5777. Please leave a voice message if no one is able to come to the phone to assist you. You may also send us an email at Booking@esc101.com
We reserve the right to charge an incidental fee for items damaged or broken due to forceful misuse and/ or lack of care & concern. This policy also includes the room itself and any or all necessary repairs, replacements, or cleanings that are needed as a result of the guest’s visit.
No alcoholic beverages can be brought into Escape 101. The staff is at liberty to refuse service to anyone who appears to be inebriated or under the influence of alcohol and/or illegal/ illicit drugs. A refund will not be issued.
HELP US BE GREAT NEIGHBORS
Escape 101 shares its roof with many other businesses. We ask that all guests dispose of trash in the can outside of the main door, or bring it in with you- we’ll be happy to help. Please do not leave garbage in the parking lot, or in the gardens.