FREQUENTLY ASKED QUESTIONS
- The Widow’s Room: 15 players
- Jet Set 1 and 2: 14 players, respectively
- Doomsday: 8 players
Children aged 5 & under: We do not recommend that children of this age attend & play, but they are welcome to attend a ‘Private Event’ game. They will not be counted as a player and will not need a Child’s ticket. Please notify us via email not later than 1 hour prior to your event to let us know that a child under 5 will be joining your group.
Children aged 6-12 years old: Please book a ‘Child Ticket’ for a member of your party who is in this age range. We regretfully note that children in this age range are only welcome to join a ‘private event’ booking only if the game is past 4:30 PM on a Peak day (Friday – Sunday.)
Attendees under the age of 18: Must always be joined in the room by at least 1 Adult participant.
Peak Pricing (Fri. – Sun.):
Adults: $27.95 (+ tax), Children: $25.50 (+tax)
Off-Peak Pricing (Mon. – Thurs.):
Adults: $24.95 (+ tax), Children: $22.50 (+tax)
Please, if you’ve played a specific game before- do not attempt to visit us with a ticket-only purchase. If you are grouped into the room with a party who has not played the specific game before, you will be denied entry without a refund. Please email us before booking if you have any questions/ concerns.
- 2 or more instances of cancellations or arriving 15+ minutes late.
- Breaking rules, or damaging items on a prior visit.
- Generating reviews or other writings that are libel.
Please email us when setting your reservation to let us know if you’d like a game map to use during your game. Our email address is Booking@esc101.com.
Technical Difficulty/ Prop Malfunction: We do our very best to maintain a standard of excellence so that each group has a positive experience. Unfortunately, despite our best efforts, a technical issue or prop malfunction may occur. If such a rare instance should, unfortunately, occur during your game, we will quickly correct the situation.
Emergency: If an emergency should occur during your game, please use our emergency exit button to vacate as quickly and as safely as possible. If there is a building emergency that renders your game unplayable, we will issue a full refund for your booking, or happily, reschedule the game for you.
Notice: Your Escape 101 gift certificate may include an expiration date. This is due to a printing error and effects cards issued between 08/2016 – 06/2017. If you have a gift card with an expiration date, please email us at Booking@esc101.com. We will honor the full value of the card.